F.A.Q

Orders

 

How to order?

 

 When a pre-order is open, just send me an email from the form  with the following information: 

What you want to order, your name, first name, address, phone number (for editing the invoice)

 

The desired means of payment: Paypal - Check (for France only) - Bank transfer

The number of monthly payments if you want a layaway: up to 4 times, free of charge.

 

ATTENTION : The deposit is not refundable in case of cancellation of the order.

 

Do you offer payment facilities?

 

 

Yes! You can pay up to 4 monthly installments at no additional cost :)

Note however that the doll is only sent once the totality of payments received. 

 

What is a "preorder"?

 

The site operates mostly by pre-order system: in this case, pre-sales are open for a specified period during which you can place your order.

Then, at the end of this period, I order from the factory that will make the dolls!

 

How long will I wait before receiving my order?

 

Pre-orders require 90 to 120 business days.

For the dolls in stock, they are shipped as soon as the payment received, or the completed layaway.

 

Thank you for your attentive reading!